Onsite installation of lubrication systems and pumps is a reward few competitors can match or offer. And yet, installing and servicing this equipment is an inseparable component of everything FD Johnson does, from customizing solutions for companies (both big and small) to instructing personnel about the proper operation of specific products. The convenience factor alone is significant, because it saves customers the time and money to do these things themselves. More importantly, our factory trained technicians - professionals of the highest order, who strive to achieve their personal best and perform their duties with care, respect and efficiency - make sure this process is seamless. Other companies sell products with no offer of onsite installation or technical assistance. Without that guidance, any number of distribution systems, grease and barrel pumps, and hydraulic fracturing equipment can malfunction or stop working permanently.
We believe onsite installation is the solution to this potential crisis, assuaging the concerns of clients while giving them a genuine tutorial about the proper maintenance and repair of this equipment. Bear in mind, that these pumps and systems are an investment in a company's machinery, the very lifeblood of their existence; compromising the integrity of this equipment - installing these products the wrong way - can mean the difference between success and stagnation, between advancement and outright failure. And any damage to this equipment could constitute a massive loss of money and manpower. Hence the value of onsite installation, where customers can ask our technicians for guidance or additional information about a pump, line or system.
Think of onsite installation as the equivalent of a doctor's house call, where a professional comes to personally evaluate and solve any issues. That sort of customized care is not, for us, a throwback to a different era; it is, rather, a living part of our history, the reason our emphasis on quality of service is never out of style -- and never will be, because we do not believe simple decency is a luxury. Responsiveness is a matter of respect, for which onsite installation is a practical example of the work we perform and the productivity our clients achieve.
This enhanced productivity translates into success throughout an organization, streamlining operations and even boosting employee morale. But all of these rewards have their root in something as basic but vital as onsite installation of equipment. With our wisdom and guidance, we make that goal for clients, both large and small, a reality. We welcome the chance to bestow this dividend on new clients, too.